Refund Policy

Effective Date: August 1, 2026

We want you to feel confident in your decision to enroll. If a course isn't the right fit, we offer refunds within 30 days of your original purchase date, provided the following conditions are met:

  1. You have completed less than 25% of the course material (as tracked by our learning platform).

  2. You have not downloaded, generated, or received a certificate of completion for the course.

  3. Your refund request is submitted within 30 days from the purchase date.

If any of these conditions are not met, the purchase is considered final and non-refundable, except where required by law.

How to Request a Refund

To request a refund, please contact us at [email protected] with:

  • Your full name and the email address used at enrollment

  • The name of the course

  • Your order/receipt number, which can be found under your payments tab in your account information, or in the emailed receipt

  • The reason for your request (optional, but helpful for our records)

Refund requests are typically reviewed within 3 business days. If approved, refunds will be issued to your original payment method and may take 5–10 business days to appear, depending on your bank or payment provider.

Exceptions

We evaluate exceptional circumstances (e.g., technical issues preventing access, duplicate charges, documented emergencies) on a case-by-case basis. Please reach out to our support team to discuss your situation.

Changes to This Policy

We reserve the right to update this policy at any time. Any changes will apply to purchases made after the updated policy's effective date and will not retroactively affect prior transactions.



Questions about this policy? Contact us at [email protected]